How to order

There are three ways to look for a signed piece.

• Collections group thematic selections, such as USM in rare colours, Scandinavian modular, tableware or Italian lighting.
• You can start from a designer: Pierre Paulin, Charlotte Perriand, Vico Magistretti, Achille Castiglioni, Eero Saarinen, Hans Wegner, Le Corbusier, Jean Prouvé, among others. Each page brings together a sourced biography, iconic pieces and current stock.
• You can also start from a manufacturer: USM Haller, Cassina, Ligne Roset, Knoll, Vitra, Artemide, Flos, B&B Italia, Fritz Hansen, among others.

Every product page gives unretouched photographs, the designer, manufacturer, estimated year, dimensions, materials, actual condition with wear marks, recorded markings and the certificate of authenticity. Our method is explained on the sourcing process page.

The piece is paid for in full before delivery: online on the site when you order, or by bank transfer, whatever the amount. It is reserved as soon as payment is received.

If you need to hold a piece while you move house, finish a building project or wait for internal sign-off, you can pay a 30% deposit; the balance is then due before delivery. This option isn't available on every piece: ask at infos@lapierremarket.fr or through the contact form.

Once a piece is reserved, it disappears from the public catalogue and we can no longer promise it to another buyer.

Inspection takes five to ten working days before shipment, depending on the piece and its condition.

1. We check that the piece you will receive is exactly the one described, with no substitution.
2. The markings are checked and photographed one last time before packing.
3. We test the mechanisms: reclining, drawer runners, joints.
4. Finally, we refix whatever needs it and tighten the original screws.

Restoration stays light, because we care about patina. We feed dry leather, gently polish pitted chrome, refix a seam or repaint a USM frame in its original RAL when the manufacturer still makes the colour. Heavy work (re-covering, re-chroming, veneer) is never done without your agreement.

Before shipment, you receive the final photographs. If inspection reveals a defect we missed when buying, we tell you straight away and you choose: cancellation with a full refund, a partial credit, or restoration within an agreed time.

After your purchase, we handle delivery, and installation when it is planned, within a week at most. The table then gives the transit time by zone.

In Paris and Île-de-France, bulky pieces are delivered on a confirmed slot, with optional in-home assembly, at a price that depends on volume and access.

Within the European Union, there are no customs, CE marking is preserved and VAT follows the destination country's rules. Outside the EU, we handle the export paperwork (invoices, customs codes, EORI, certificates of origin), but duties and taxes on arrival are paid by the recipient (Incoterm DAP by default).

Every shipment is insured at declared value. Cover is included up to a standard ceiling; above that, we can quote for extra cover.

1. Check the piece in front of the carrier and note any visible damage on the delivery slip: transport insurance depends on it. If you cannot unpack everything on the spot, describe exactly what you see, such as a crushed box or a damaged corner: a vague note like "subject to unpacking" carries no weight with the carrier.
2. White-glove delivery is available as an option at €80 incl. VAT in Paris-IDF: we unpack, take the packaging away, place the piece in the room of your choice and assemble it if needed. We recommend it for modular sets (USM, Cassina, Knoll), fragile pieces (Castiglioni lamps, glass tops), a Togo or a heavy USM module.
3. Then compare the markings, dimensions and condition with the product page, and keep the certificate, the description, the delivery slip and the insurance certificate.
4. Report any non-conformity or damage within 48 hours, with photographs, to infos@lapierremarket.fr. That is the window our transport insurance requires.

Payment goes through Shopify Payments, which is PCI DSS Level 1 compliant, with strong 3D Secure 2.0 authentication, and your card details are never stored on our side.

The certificate of authenticity is signed and gives the designer, edition, estimated date and markings. It makes the gallery liable if the piece is later found not to be authentic.

You are covered by the legal guarantee of conformity for two years from delivery (articles L217-3 et seq. of the French Consumer Code) and by the hidden defects warranty for two years from discovery of the defect (articles 1641 to 1649 of the French Civil Code). Finally, for an online order placed by a consumer, the law provides a fourteen-day withdrawal period after receipt (article L221-18 of the Consumer Code), with the return at your expense, following the procedure on our sales and guarantees page.

The quickest way is the contact form or an email to infos@lapierremarket.fr. We reply within forty-eight working hours. Full terms are in our terms of sale.